Symptoms
The most common symptoms of coronavirus (COVID-19) are recent onset of any of the following:

√ a new continuous cough.

√ a high temperature.

√ a loss of, or change in, your normal sense of taste or smell (anosmia).

For most people, coronavirus (COVID-19) will be a mild illness. However, if you have any of the symptoms above you must stay at home and arrange to have a test to see if you have COVID-19.

What are we doing?
We want to inform you of the actions we are taking as a business to protect our cleaners and our clients as far as possible during the COVID-19 outbreak. You will, of course, know the government have ordered people to stay at home wherever possible but with a few exceptions. On the other hand, we don’t need to point out that a clean house is even more essential during these times.

√ We are in constant contact with all our cleaners and are asking them and yourselves to take all the precautions you can.

√ If you or anyone in your household have any symptoms, please let us and your cleaner know as soon as possible.

√ We have also informed our cleaners to do the same if they or anyone in their household displays any symptoms.

√ We have always ensured that the same cleaner attends the same clients each clean and that our cleaners only use the clients’ cleaning materials, to prevent cross-contamination.

√ Bor Express Cleanıng and our cleaners would like to thank you for your continued support at this difficult time, it is much appreciated.

Latest government advice

√ Work in the home like cleaning can continue provided the person carrying out the work has no symptoms and that no-one in their household is shielding or self-isolating.

√ Social distancing of at least 2 metres must be maintained.

√ Travel to and from this type of work is allowed.

√ No work should be carried out by any tradesperson who has coronavirus symptoms, however mild.

√ More details can be found on the government website here.

For the safety of both Clients and Cleaners, we have introduced the following rules.

√ Cleaners must not clean if anyone in their household has symptoms (however mild), shielding or self-isolating.

√ Clients must not allow cleaning if anyone in their household has symptoms (however mild), shielding or self-isolating.

√ Clients must stay in a different room to the cleaner. Social distancing of at least 2 metres must be maintained at all times.

Social Distancing & Face Coverings
Cleaning is one of the few exceptions for entering peoples homes; it is incredibly important that cleaners respect Government guidelines and clients’ wishes when they are entering a property.

√ Cleaners must at all times observe social distancing of 2 metres from anyone in the property.

√ Face coverings are not mandatory, however if the client asks for them to wear one, then they should be prepared to do so.

√ As always cleaners must never under any circumstances, take anyone (including children) with them to a clean.

All cleaners must follow our detailed cleaning and safety guidelines
These are based on the latest guidelines from Public Health England, Health Protection Scotland and the NHS.

√ Thoroughly wash their hands before, during and after their cleans with warm soapy water.

√ Surfaces should be cleaned using regular products and then where possible, disinfected using a product that is certified to kill 99.9% of germs, such as Dettol Antibacterial Surface Cleaner Spray or Xtra Protect Sanitiser.

√ Special attention should be paid to “high touched” areas such as; door and cupboard handles, light switches, TV remotes, tables, countertops etc.

√ Warm water (not hot or cold) should be used when cleaning surfaces and mopping floors, to maximize the effectiveness of cleaning products.

√ Use disposable or machine washable gloves.

√ Open windows where possible for ventilation.

√ Wash cleaning cloths and mop covers at a high temperature (60°C or above) after every use.

√ Avoid shaking dirty laundry and soft furnishings such as bath mats and rugs.